Samsung Forced To Pull Galaxy S III’s Android 4.3 Update Following User Complaints


Still waiting for your Galaxy S III to get Android 4.3? Well, unfortunately, you could be waiting a little while longer yet. Samsung has been forced to suspend the update after having received complaints from disgruntled users who are running into all kinds of issues.

“Two weeks ago, Samsung finally released the much awaited Android 4.3 update for the Galaxy S III, but immediately after updating the device to Android 4.3 users started to complain about various bugs they were encountering,” SamMobile reports.

“We ourselves tested the Android 4.3 update extensively and came to the conclusion that Samsung might have rushed with the new update just so that they could bring in GALAXY Gear’s support to the Galaxy S III.”

SamMobile notes that Samsung’s decision to leave its new KNOX security features out of the update — after promising they would be included — is evidence that the update was rushed. As a result, users are experiencing numerous problems after updating, including random freezing, excessive battery drain, Bluetooth problems, poor RAM management, stuttering music playback, and more.

Now the update has been temporarily pulled while Samsung fixes it issues.

“As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended,” the South Korean company confirmed in a statement. “We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility.”

If you’ve already updated your Galaxy S III to Android 4.3, let us know what problems (if any) you’ve encountered in the comments section below.