Got an NVIDIA Shield tablet? Return it now before it catches fire
NVIDIA is recalling all Shield tablets sold between July 2014 and July 2015 due to overheating batteries that could pose a fire hazard. The company has confirmed it will replace all returned tablets, and it asks customers to cease using them after they have backed up their data.
NVIDIA has launched a recall program, which gives Shield tablet owners with affected devices the opportunity to claim their replacement before returning their existing unit. Users will receive a notification that will include their tablet’s serial number, which must then be entered on its webpage.
To see if your Shield tablet is affected, NVIDIA says you must first update its software to the latest version if you haven’t already, then look for its battery type in the About menu. You’ll find this by opening the Settings app, tapping “About tablet,” then selecting “Status.”
You will see either “Y01” or “B01” under the “Battery” category; B01 units are not affected and do not need to be returned, but those with a Y01 battery do.
You can find more information about the recall and more detailed instructions about the return process via the source link below.