HTC Suffering Its Own Antennagate With Tegra 3 Versions Of The HTC One X
Apparently a few HTC One X owners have been experiencing fluctuating WiFi signals based on how they “hold the phone.” A familiar issue if you may recall the whole Apple Antennagate. It appears to only affect the quad-core Tegra 3 versions of the HTC One X, but nevertheless, it is discouraging. We’re not sure exactly how many devices are affected, but HTC has acknowledged the issue and is working on a fix.
“After investigating isolated reports of WiFi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the WiFi antennae connection points. While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future. HTC is committed to making sure every customer has a great experience and we apologize for any inconvenience this issue may have caused while we conducted a thorough investigation.”
Anyone who feels they are experiencing these issues can call HTC customer support and they’ll help to confirm the issue and then let you know what steps you need to take.
Again, it only appears to be affecting some quad-core Tegra 3 versions of the One X. The Qualcomm Snapdragon S4 version we’ll be seeing in the U.S seems to be working just fine but we’ll have to wait to see if that changes once the mass rollout begins and customers get to enforce their death grip on the device.