Samsung: Overheating is not to blame for warped Galaxy Tab S backplates
Last week, we reported that a number of Galaxy Tab S users had been experiencing some serious overheating issues which caused the faux leather panel on the back of the tablet to warp and buckle. Samsung has today published an official statement with regards to this issue.
The South Korean company claims that the distortion of the backplate is not actually a byproduct of the processor getting too hot. It is, in fact, a problem with faulty back covers on the production line, which has now been rectified. Any customers with a defective tablet are asked to visit their nearest Samsung Electronics store where they will receive a replacement.
This is what Samsung had to say on the matter “Contrary to certain media reports, the slight disfiguration that has formed on the rear surface of the Galaxy Tab S has been attributed to a limited number of defective back covers, which has no relation to the overheating of the application processor or the material used for the back cover. We would like to assure our customers that we have already resolved the issue.”
Do you have a Galaxy Tab S? Let us know in the comments below if do and you’ve experienced a similar issue. We’d love to see some pictures, too.