And there’s no way around it. Photo: Mike Mozart/Flickr CC
Verizon will soon start charging a $20 fee for anyone upgrading their smartphone with pretty much no loopholes to get out of it. Yes, a carrier is introducing a new fee without much explanation and customers are forced to deal with it. Shocking, I know. The new fee goes into effect April 4.
Don’t be surprised if you see angry mobs forming around your local AT&T store. Photo: Mike Mozart/Flickr CC
The carrier that’s built up quite an army of discontent from its customers over the years probably didn’t win over anyone with its latest announcement. AT&T is raising its upgrade fees for postpaid customers and tacking on a weird, unnecessary activation fee for new AT&T Next customers.
Looks like Big Red is out for blood after tremendous consumer backlash put the kibosh on their plans to charge customers a $2 “convenience fee” to pay their bill. We would have been better off surrendering our $2 because now Verizon is pulling the ol’ “upgrade fee out of a hat” trick. That’s right, starting April 22, Verizon customers can expect to pay $30 for the privilege of purchasing a new device while signing over their souls for the next two years.
Starting Sunday AT&T customers will be faced with a $36 fee for upgrading to a new device. This is a 100% increase from the current fee of $18! You ask yourself why, why would AT&T impose a 100% increase on a fee so outlandish that the majority of carriers wave? I say it’s to make up for the 4 billion dollar loss they took on the failed T-Mobile merger. They say it’s because:
